KingCharming

Advice For Wgs On Handling Negative Reviews

22 posts in this topic

Hello everyone,

 

 

This is not aimed at anyone specific, however I have noticed a number of cases where a WG on here, AW, or any other site providing reviews, have reacted very badly to negative feedback. I'd like to give some advice on the appropriate and professional way negative feedback should be handled, and how as a WG you can come out of it stronger.

 

First of all, negative feedback is not necessarily something to be ashamed of. Many highly successful organisations and individuals have accrued negative reviews or feedback on the services they provide. We are only human, and nobody is perfect. Whether it's Toyota who had mass failures in braking systems on cars you sold, Coca Cola with a disastrously received new recipe for your flagship soft drink, or Elvis Presley doing a gig at the New Frontier Hotel in Las Vegas which went down "like a jug of corn liquor at a champagne party"; even the most successful and popular service providers suffer setbacks, bad reviews, or negative feedback at some point. The key in whether you sink or swim following it is how you deal with it going forward.

 

The main difference in receiving negative feedback between a WG and, say, a large organisation which produces cars, is that any criticisms are highly personal. It's very difficult for anyone to accept criticism about their looks, personality or sexual abilities, whether you're a WG or not, but unfortunately since for a WG you are the product/service, this is inevitable. While criticism may sting, or may be put in a very aggressive or demeaning way, the key thing is not to take it to heart. I know many of you are quite capable of separating out your own personal lives and feelings from your working lives, and the same attitude should be adopted to any criticism; see it is a criticism of a service provided, not of you as a person.

 

With that in mind, the main way to handle negative feedback is through review. Genuinely assess any criticisms put forward, and whether there's anything you can do about them. It is extremely off-putting for a potential client to read a negative review of a WG where her response has been to instantly dismiss all negative aspects; to a client all this says is "she doesn't accept that these are problems, and they'll just happen to me if I book her". Similarly, responding to negative feedback with intimidation or insults (even if the original feedback itself was insulting), is very off-putting to potential clients. While it may make you feel better to throw rocks back at someone who's insulted you, taking the higher ground in dealing with it earns you respect in the eyes of others.

 

An assessment of criticism shouldn't leave you feeling bad about yourself; you're tackling what may be a problem head on, and doing something about it rather than ignoring it. Likewise a potential client will respect someone who seems to take any criticisms seriously and appears to genuinely want to provide a good service. Also, be open minded in your responses to criticisms; if someone has said you are "fat and ugly", it doesn't mean the way to deal with that is to go out and get plastic surgery; looks are entirely subjective, and one man's "fat" is another man's "BBW". What may be the issue here is that the client has had a misleading view of you before the booking, and has found that it doesn't match up in person. Here you may want to look at the accuracy of your photos, how much photoshop you're using, how well your photos give an indication of you, etc.

 

Sometimes you may find after genuine review that a criticism is unwarranted; here you are well within your rights to deny the criticism, but the important thing for potential clients is that you have considered it genuinely and taken it on board rather than out of hand. Let's say the aforementioned client has called you "fat and ugly", rather than responding with "I KNOW WHERE YOU LIVE", if you feel the criticism is undeserving, you would respond as to why it is an unfair criticism, pointing to every effort you've gone to to prevent it. An example of a good response would be:  "I'm sorry to hear that and it's very upsetting to hear, however my photos on my profile are all recent and accurately portray my appearance. For obvious reasons I cannot show my face in these pictures, however I do my best to give clients an accurate view of what I look like prior to booking. While you may not find my looks to your taste, I have plenty of positive feedback from other clients, and I'm afraid what one man may find attractive, another may not, so it is just an unfortunate inevitability that you did not find me attractive".

Here you've responded to the accusation with dignity and professionalism and put your feelings about what you see as his lack of sensitivity forward without aggression or intimidation.

-"I'm sorry to hear that and it's very upsetting to hear"

Likewise you've assessed if there's anything more you could do about the criticism

- "For obvious reasons I cannot show my face in these pictures"

And stated measures you've already taken

- "...I do my best to give clients an accurate view of what I look like prior to booking."

- "...however my photos on my profile are all recent and accurately portray my appearance.

As well as responded with why you think these measures are reasonable and why you refute the criticism

- "While you may not find my looks to your taste, I have plenty of positive feedback from other clients, and I'm afraid what one man may find attractive, another may not.".

 

 

 

 

Similarly, try to take note of any positives given, and ensure you keep at those strengths. Was your communication good? Were your bookings easily made? Make sure you keep these strengths. While you might think punter perception or experience might not be important, the more punters are keen to see you, the more you can see the good ones and safely weed out the bad ones, the more money you can make, and generally you'll be able to improve your own working experience.

 

To summarise:

- don't take criticism to heart, instead look at it from a service point of view as an opportunity to improve

- assess what you have already done about the criticism

- assess whether any more can reasonably be done

- respond with the measures you already have in place, and any you plan to put in place in the future to prevent the criticism from being an issue in future

- be prepared to take the high ground and respond with calm dignity, or to walk away from aggression

 

 

 

 

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That's absolutely marvellous. I can't wait for the scores of appreciative posts from the ladies on here who will be falling over themselves to thank you for your perceptive and generous insights. And in your very first post too....

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Please don't take my review of your post to heart when i say that is the most patronising load of drivel i have read on here for many a year - and the bar was pretty high for that award already.

 

Maybe you need to go away and review what you have done wrong.

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Please don't take my review of your post to heart when i say that is the most patronising load of drivel i have read on here for many a year - and the bar was pretty high for that award already.

 

Maybe you need to go away and review what you have done wrong.

 

 

to the OP:-

better still give us some context.  like why did you feel the need to post this.  have you had a bad experience?

 

 

I dont take 1 bad review amongst a set of good ones as a bad sign.  We all have bad days, and perhaps the lady and gentleman simply didnt click -it happens.

 

But I worry when a lady rants at a bad reviewer.  I dont think a ranting reply helps anyone.

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Well chuff me I don't know how I managed to be an escort for 3 years without this much needed advice...I'll decide personally on how I respond to feedback as I see fit depending on if its the truth or not but thanks ever so....;)

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Pretentious ! Moi?

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All rather strange coming from a first time (supposedly) male poster, such expertise on how to handle these matters?

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I'm sure the OP's years of being a female sex worker has helped him form his theorys. 

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Nah just a 'well-meaning' punter who thinks he is an expert on what its like to sell your poonani for a living or a punter that has had his 'well-meaning' shite feedback slapped down by a w.g.

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I've just re read it and actually feel quite cross and patronised by it. 

I wonder if the OP will come back and accept my feedback! 

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Read it again, Minxy.  You need to 'walk away from the aggression', according to our self appointed expert.

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Read it again, Minxy.  You need to 'walk away from the aggression', according to our self appointed expert.

But I want a fight! 

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But I want a fight! 

Then you will do what the OP wants ;)

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Can someone please sum it up for me as i'm generally lazy and switch off when i see that much waffle.Thanks

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@ op.On the topic of fb,if you want people to read your posts try not writing bloody novels

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Can someone please sum it up for me as i'm generally lazy and switch off when i see that much waffle.Thanks

 

He provides a helpful summary at the end for those with ADD! ;)

 

It's pretty obvious stuff, but I'm often amazed at how some WGs scream and rant at the slightest negative...very off-putting for future business! :(

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Let's match it with some trite advice for punter reviewers that might help the situation:

 

 

1. Mention positive aspects before moving onto the neutrals and negatives, very few punts are unremittingly bad.

 

2. Use neutral language to make any criticism more palatable, 'curvy' instead of 'fat'.

 

3. Make allowances for different punter tastes, what turns you off may float someone else's boat, tattoos are a good example.

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It sounds like principles developed from a customer-facing business.

 

As indicated earlier, that doesn't always translate well to a dick-facing business conducted when exposing one's naked body and having to allow pussy-penetrating intimacy.

 

A whole other ball game.

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Can someone please sum it up for me as i'm generally lazy and switch off when i see that much waffle.Thanks

Basically, it boils down to "I am a supercilious twat who knows your business better than you do and am going to offer all you oversensitive, non-business minded WGs some useless, condescending advice". That's all you really need to know md.

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Sounds like another one of those posts that seemed like a good idea at the time.!!

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er..  is this an academic essay or what? 

 

I would say criticism is fine, but how it's stated and what it's about is key. 

 

Saying "her tits were too small" is not on IMO.  But saying "I asked her by e-mail/Skype/mobile if she does OWO and when I got there she said no" is on.

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He provides a helpful summary at the end for those with ADD! ;)

 

It's pretty obvious stuff, but I'm often amazed at how some WGs scream and rant at the slightest negative...very off-putting for future business! :(

Youre kind of missing the not wading through all that shite point.

 

Basically, it boils down to "I am a supercilious twat who knows your business better than you do and am going to offer all you oversensitive, non-business minded WGs some useless, condescending advice". That's all you really need to know md.

Thank you.Prety much what i was after

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