Kimberly

Customer Sevice

76 posts in this topic

Hi Every one Kimberly here I believe that a good customer service/personal service is very important and would like to find out what other people look for in this and have any of you had reoccurring issues?? xx

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Good service is not important - its essential! 

 

I think if you look under the topic "What do you look for in an Escort" you might get a few answers to your question at least in terms of what constitutes good.

 

For me, the main recurring issues I find (which piss me off no end) are:

 

  • providing inaccurate information / photographs on a website
  • not providing all of the services advertised
  • not taking advance bookings or bookings by email or text
     

Hope that helps.

 

Finally, if you've got a website, could you please PM me the details. Thanks.

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Hi Every one Kimberly here I believe that a good customer service/personal service is very important and would like to find out what other people look for in this and have any of you had reoccurring issues?? xx

Yes its absolutely essential to me in and outside punting. Not being lied to and the WG having a great friendly attitude are what i require. The way i look at it is i ALWAYS arrive on time, clean and with the correct money to a punt, i dont mess the WG around so expect the same courtesy from her.

 

The main problem has been lying SPs whose only interest was getting me to the punt and hope i stayed irrespective of the lies i discover have been told to me on the phone. Or the WG is cold and unfriendly, both immediate walk offs nowadays.

 

So dont lie, be honest and actually offer what you agree on the phone or by email is my advice, it will get you a good reputation on punting forums.

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Tongue in cheek a bit but look at other services that offeryour hourly rate ie lawyers and accountants offer their level of service in dress, professionalism, customer care and decor. You'll be not far wrong. Or look how politicians and bankers behave then do the opposite.

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What exactly do you mean with "customer service/personal service"?  Obviously this is important but it might help to narrow in on a particular part of the overall escort service because if you mean the service as a whole (i.e., including marketing, communications, venue, amenities, type of services provided, approach / enthusiasm / personality, etc.) - I would agree that this has been covered in other threads (e.g., as Bob mentioned).

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In terms of re-occurring issues, I agree with the above - inaccurate profiles are one of the most annoying things to deal with.  For me, it really just means that I do not book anyone without reviews because I choose to not take the risk.

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Hi Every one Kimberly here I believe that a good customer service/personal service is very important and would like to find out what other people look for in this and have any of you had reoccurring issues?? xx

Stating the bleeding obvious Kimberly...... if you don't mind me saying so.

 

Many many many threads already on this subject on this site. 

Edited by Lynn

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Stating the bleeding obvious Kimberly...... if you don't mind me saying so.

 

Many many many threads already on this subject on this site. 

Thank you for all the replies and yes I do understand there have been many post like this and I apologise if my thread irritated anyone at stating the obvious however I wanted to see if anyone had different issue to what as been stated before or if they are finding more similarities.

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I work with a lot of customers and we have a saying that fixing the customer is 80% of the job. The technical is not as important as the rapport between you and the client. This is even more so in the interactions that take place in this context.

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I work with a lot of customers and we have a saying that fixing the customer is 80% of the job. The technical is not as important as the rapport between you and the client. This is even more so in the interactions that take place in this context.

This is true to a degree. I think the most important customer service rule is simply don't bullshit your client. I really don't give a fig how much a rep butters up to me so long as he tells me the truth and knows what he's talking about. Cant stand it when people are overly super duper friendly but actually not answering your questions etc. You can be overly friendly in any industry and turn smarmy. The technical is just as important as the rapport, who is going to be happy with a nice chat with a rep but no joy in fixing that laptop. Same with punting, yes its all nice and happy chappys to have a nice chat with each other and a giggle during our time together but what guy is going to be happy if he walks away without the rumpypumpy he paid for but having had a nice satisfying rapport over coffee instead? Its 50/50 x

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even after a bad punt, the customer service from the maid kept me coming back

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 I think both professionalism and being friendly go hand in hand. Therefore creating good customer service. No matter what the situation I always try and be as friendly and welcoming as I can as Its in my nature anyway thankfully so no acting required lol. Even if the person doesn't see me again it doesn't matter because you are providing a service someone is paying for. I have been so pissed (yes girly talk coming out) went I have been to the nail bar/hairdresser/other and got a shitty service done by a very unresponsive idiot who doesn't even bother to talk or makes you feel like crap! 

 

I would DIE if I was charging a high amount of money and hardly doing anything to justify that amount as far as hygiene and presenting myself and what not! I don't think I would have the audacity and I don't think I am alone on that one!!!

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The need for good customer service depends on your target market.  Look at Ryanair: they did fine while ruffling some feathers. I remember leaving a lukewarm feedback on girl, and a negative one to her establishment, and yet receiving a private message asking for more details by a guy who liked her pictures. Obviously, customer service meant nothing to him.

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I think it is important for a girl to remain unjaded or have the same attitude as she did when she first started out. A lot of girls may develop addictions as their means of escaping reality, and the inability to mentally cope with their job and their morals. I personally have a technique that had helped me to have the same attitude to this day 6/7 years after my first day as a WG. I am not disillusioned, just vet my clients right and don't take any sh*t xxx

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e ie lawyers and accountants offer their level of service in dress, professionalism, customer care and decor. 

charge a fortune and do fuck all and buy a potted plant for our desks?? Mmm..dont think that would go down too well do you 

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I think it is important for a girl to remain unjaded or have the same attitude as she did when she first started out. A lot of girls may develop addictions as their means of escaping reality, and the inability to mentally cope with their job and their morals. I personally have a technique that had helped me to have the same attitude to this day 6/7 years after my first day as a WG. I am not disillusioned, just vet my clients right and don't take any sh*t xxx

I dont think becoming jaded is something thats really in a girls control. No one choses to become jaded do they. I think you attitude to life in general, if positive, will prevent this. The job is simply not suited to some women, it affects them in ways they likely didnt expect when entering the industry. Im lucky to have a generally cheerful disposition which means I am not and won't become jaded, pissed off sometimes, never jaded. Girls with negative outlooks or feelings about the job or doing the job probably won't be able to remain upbeat and unjaded after a while unless they have plenty of time to disassociate from the job x

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The need for good customer service depends on your target market.  Look at Ryanair: they did fine while ruffling some feathers. I remember leaving a lukewarm feedback on girl, and a negative one to her establishment, and yet receiving a private message asking for more details by a guy who liked her pictures. Obviously, customer service meant nothing to him.

If she had other reviews that were positive then the guy was probably happy to see her anyway. One or two bad amongst the goods doesnt put other guys off as they can see that its not the norm for the girl x

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If she had other reviews that were positive then the guy was probably happy to see her anyway. One or two bad amongst the goods doesnt put other guys off as they can see that its not the norm for the girl x

 

This was not the case: mine was her only review. If he deemed my review to be unreliable, and me a disgruntled customer, then why did he ask further questions? This and other events have made me realize that many -- most? -- punters may moan about lousy service, time cuts and fake photos, but in reality they don't act accordingly.

Edited by Malmostoso
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This was not the case: mine was her only review. If he deemed my review to be unreliable, and me a disgruntled customer, then why did he ask further questions? This and other events have made me realize that many -- most? -- punters may moan about lousy service, time cuts and fake photos, but in reality they don't act accordingly.

Well there you go. What can I say to that. Its the same as when a guy looks at a picture thats so obviously been photoshopped and badly but all he thinks is…yeah baby…where my phone…x There is just no explaining it. 

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If you look at the girls who get consistently excellent reviews an underlying theme seems to be that they welcome everyone who walks through the door and they are very focused on satisfying their clients.

 

Presuming that the girl is not working from a crack den bad reviews seem to be consistently revolve around the girl isn't the girl in the photos, they wont deliver the services promised or are just generally disinterested.

 

It doesn't seem that difficult, but then I am a client, not a working girl.

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If you look at the girls who get consistently excellent reviews an underlying theme seems to be that they welcome everyone who walks through the door and they are very focused on satisfying their clients.

 

Presuming that the girl is not working from a crack den bad reviews seem to be consistently revolve around the girl isn't the girl in the photos, they wont deliver the services promised or are just generally disinterested.

 

It doesn't seem that difficult, but then I am a client, not a working girl.

if its difficult for a girl then surely find another job?  I would have thought hookering would be a distressing thing to do if your heart wasn't into it.

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if its difficult for a girl then surely find another job?  I would have thought hookering would be a distressing thing to do if your heart wasn't into it.

 

It can be very hard to find a job that pays anything close to what prostitution pays. I would have to have a master's degree and/or work in the City of London to earn what I make escorting. I do have a BA and I could do something that paid more than minimum wage, but nothing like what I make now and it wouldn't be as flexible (or as fun!)

 

I think some girls (some, not all) feel very bad about themselves to start with and the prostitution only compounds that. As you say, it is distressing to do something that would be revolting to someone who wasn't of the mindset of actually thinking sex with strangers was interesting or fun. So, they become increasingly despondent and lose confidence in themselves as human beings, believing that they don't belong in the "normal" world, doing "normal" things with all the "normal, nice" people.  Additionally, there may be someone emotionally abusing them and enforcing this idea because they are pimping/leaching off of them.

 

I have seen many reviews/discussions (particularly on another punting forum) bitching about poor customer service in the sex industry. The truth is, women who think prostitution is fun are not the majority of SP's. Add to that the focus on wanting to have sex with women who are as young as possible (late teens, early 20's) and the amount of poor customer service becomes even more pronounced. If you look at any sector, the very young workers - those just out of uni - are often flakey with poor work ethics. 

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I am not disillusioned, just vet my clients right and don't take any sh*t xxx

This is so important! I recently had a discussion with another WG who felt that she couldn't refuse unpleasant clients. The reason why wasn't entirely clear, but it seems that she is perhaps being pimped (she has a quota of 10 a day.) She is not a particularly happy hooker.

 

I, on the other hand, resist anything that I think will be unpleasant. This includes sex acts that I consider "negative" (peeing on someone, kicking them in the groin, pretending to be their mother or daughter. whatever) . I also screen out anyone who doesn't sound just right on the phone: and just right is a happy, confident man who doesn't seem to carry a bunch of shame around with him and who speaks to me like a fellow, equal human being. The vast, vast majority of people who walk through my door are very nice men. 

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Well there you go. What can I say to that. Its the same as when a guy looks at a picture thats so obviously been photoshopped and badly but all he thinks is…yeah baby…where my phone…x There is just no explaining it. 

 

On the contrary, there is. Hence my signature.

 

Presuming that the girl is not working from a crack den bad reviews seem to be consistently revolve around the girl isn't the girl in the photos, they wont deliver the services promised or are just generally disinterested.

 

It doesn't seem that difficult, but then I am a client, not a working girl.

 

Well, I can't think of anything else that could reasonably go wrong on a booking... Am I missing anything?

 

Seriously, it seems that many escorts think that as long as they look good, punters will throw themselves at them. And from what I can see, they are right.

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Prostitution did the opposite for me, it increased my confidence and ability to deal with different situations, the only thing that has changed has been my tolerance of the game players, and folk who muck about. In the early days I was too eager, went out of my way far too far and as a result was very vulnerable.

 

It's not all downhill.

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