No. 98482 - Published 27 Jun 2010
Review of Sophie of Woking
Details of Service Provider
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Nice clean flat near shops/town centre.
As described on site, busty brunette, good looking thirty something.
I have used Angels (formally Cloud 9/Sasha Brookes) quite a lot before I usually see Amber (unfortunately she's now retired) but they are usually pretty good so thought I try Sophie. I had booked last week but got cancelled at last second so got ?10 discount for my trouble. Turned up on the dot but had to wait 10 mins (ok, I thought as the receptionist (Lee)said she adjust the appointment). Handed over readies then got accused of short changing?? (she didn't look in the envelope properly!) so not really a good start. After a shower, had a bit more of a chat then fun started, all seemed to go ok until about 15 mins later interupted from loud banging on the wall next door. Sophie explained apparentley I had had my 30 mins (and that the clocks were different???) I timed it at just under 20). Things went from bad to worse as Sophie started getting shirty so I left V disappointed. Tried to phone Sasha later to complain but was completely ignored. A real shame, but like a lot of things in life used to be good but not anymore.
Service Provider's Rebuttal
The establishment writes:
We have already apologised to this client for his less than satisfactory experience. We do our best to ensure everyone has an enjoyable time with the ladies at Independent Angels and Sophie's feedback to date has been exceptional. Sadly there will always be occasions where things do not go according to plan and this is obviously one of those occasions, the client has already been offered a 50% discount off his next appointment as a way of compensation for his experience, but as we had to explain to the client at the time Sasha Brookes formerly of Cloud 9 has no involvement with the operations or management of Independent Angels and we would be unable to get her to call him about this matter or any other as we were not in communication. It seemed to us the client was more aggravated by this fact than his disappointment over the booking.
We fully accept the client was disappointed with his experience and despite the vastly differing portrayal of events from both parties involved take our customer service seriously and have done everything within our power to compensate him.
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