Contacting the Administrators
Instructions
Please read these instructions, they may save you some wasted time!
We receive hundreds of e-mails every week. We read them all (though it may take a while!) but we cannot possibly write a personal reply to each one.
If you have an account here (either as a Reviewer or Provider) please sign in to your account before sending a message. This is to ensure that you are in fact the account holder and that this is a legitimate request.
If your message concerns a specific review or Service Provider profile, use the "report a concern" link on the page in question to initiate your message.
If you are having trouble logging into your account, please read the following before sending a message:
- There is a lost password function which will email your login details or password reset instructions to your registered email address. Try that before sending a message. Make sure you whitelist punternet.com so that the automated email is not treated as spam, and check your bulk/junk/spam folder.
The following types of messages will be discarded and will not receive a reply:
- Not following the instructions on this page
- Questions that can be answered by reading instructions, FAQs, or other information available on the site;
- Questions about the disposition of submitted reviews;
- Requests for information on a service provider - ALL information is in the directory and the reviews;
Contact the Site Administrators