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Contacting the Administrators


Please read these instructions, they may save you some wasted time!

We receive hundreds of e-mails every week. We read them all (though it may take a while!) but we cannot possibly write a personal reply to each one.

If you have an account here (either as a Reviewer or Provider) please sign in to your account before sending a message. This is to ensure that you are in fact the account holder and that this is a legitimate request.

If your message concerns a specific review or Service Provider profile, use the "report a concern" link on the page in question to initiate your message.

If you are having trouble logging into your account, please read the following before sending a message:

  • There is a lost password function which will email your login details or password reset instructions to your registered email address. Try that before sending a message. Make sure you whitelist punternet.com so that the automated email is not treated as spam, and check your bulk/junk/spam folder.

The following types of messages will be discarded and will not receive a reply:

  • Not following the instructions on this page
  • Questions that can be answered by reading instructions, FAQs, or other information available on the site;
  • Questions about the disposition of submitted reviews;
  • Requests for information on a service provider - ALL information is in the directory and the reviews;
Contact the Site Administrators
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The receipient will see your email address. Make sure it is correct if you want a reply!

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